Guest-Lecture-PM-Peter-

Management Practices, Customer Service, Sales, and Operations in the retail industry with Mr. P.M. Peter, Area Head, Pantaloons

At SRMS IBS one gets to hear and learn from industry stalwarts quite often. The latest being a talk delivered by Mr. P.M. Peter, currently working as Area Head with Pantaloons, a division of Aditya Birla Fashion and Retail Limited. A young dynamic professional,Mr. Peter has won the best employee award fortwo consecutive years. He shared his interesting experiences of working in the retail sector. Healso provided in-depth insights on a range of topics including Management Practices, Customer Service, Sales, and Operations in the retail industry. Discussing the current E-retailing trend,he spoke about the opportunities ahead.Intensely participating in the interactive session, PGDM students could ask any number of questions and get clarity on aspects of hands-on management.