STUDENTS OF HOTEL MANAGEMENT at SRMS ENGINEERING & RESEARCH COLLEGE SETS THE GOLD STANDARD IN HOSPITALITY TRAINING…
From mastering the warmth of a welcome to understanding the nuance of service excellence, students walked out with industry-relevant skills and real-world hospitality standards that textbooks alone could never teach
In hospitality, the moment a VIP walks through that door, everything counts. The greeting, the posture, the name recall, the seamless check-in. It’s not magic. It’s training. And the Department of Hotel Management at SRMS College of Engineering, Technology & Research (CET&R), Bareilly just made sure their students know exactly how it’s done with a hands-on workshop on “Enhancing VIP Guest Arrival Experiences in the Front Office”.
The students got deep into the real mechanics of front office operations, personalized guest handling, and the art of creating first impressions that actually stick. Because in the hospitality world, good enough simply isn’t good enough, especially when the guest checking in is a VIP.
Well, the future of hospitality is being shaped right here at SRMS CET&R; one front desk at a time.