At SRMS IBS one gets to hear and learn from industry stalwarts quite often. The latest being a talk delivered by Mr. P.M. Peter, currently working as Area Head with Pantaloons, a division of Aditya Birla Fashion and Retail Limited. A young dynamic professional,Mr. Peter has won the best employee award fortwo consecutive years. He shared his interesting experiences of working in the retail sector. Healso provided in-depth insights on a range of topics including Management Practices, Customer Service, Sales, and Operations in the retail industry. Discussing the current E-retailing trend,he spoke about the opportunities ahead.Intensely participating in the interactive session, PGDM students could ask any number of questions and get clarity on aspects of hands-on management.